Why are Emotional Bliss intimate massagers different?

Emotional Bliss were originally inspired to create a visually beautiful collection of massagers that would appeal to all women. We now offer a range of products that incorporate all the elements of design and function that are important to women when selecting an intimate massager.

Working with sex therapist Julia Cole, Relate (UK’s most renown relationship counseling and sex therapy organisation) and the BASRT (The British Association for Sexual and Relationship Therapy), we set out to create a range of intimate massagers that not only look good but also provide users with what they want - a shape that compliments the female form, texture which is realistically soft and close to the feel of skin, and above all a product that helps a woman acheive orgasm.

Emotional Bliss products are equipped with nine vibration patterns, varying in speeds to suit your emotion. In addition, our products are rechargeable and come in a range of relaxing colours. Emotional Bliss massagers are the ONLY massagers on the market that contain an antibacterial agent. Wiping with water allows the product to become sterile and ready for use again.

How is my order dispatched?

We want to ensure service is of the highest quality for each and every one of our customers. By working with UPS and DHL we believe our customers receive a superior service that they deserve and it also ensures that products do not get lost in transit.

All UK customers are guaranteed delivery within 48 hours from when the order is placed and European orders will take no longer than 48-72 hours to be dispatched. You will receive via email your tracker reference number once your order has been dispatched.

Phone Orders

To place an order over telephone, you can contact us Monday – Friday, 8am to 10pm, Saturday and Sunday, 9am to 5-30pm. You will be given a unique order reference number. Calling from the UK : 0870 041 00 22 Calling from outside of the UK : +44 870 41 00 22

Payment

You can purchase our products through a variety of methods including switch, credit card, cheque and postal order. If paying by cheque, payment must be made to “Emotional Bliss” for the full amount as on your invoice. In order to process your order, payment must be received within 5 working days. If payment is not received within this period, the order will be deleted for security reasons. If you have any queries regarding your payment, please contact us. Payment is accepted in GB pounds (£), US ($) and Euros (€) depending on where you would like your order to be delivered.

Vouchers and Promotional Codes

If you are purchasing an Emotional Bliss product as a gift and are not sure which product to select, you have the option to buy a voucher instead. This option enables you to add a personalized message, which will appear when the voucher is used. If you have a promotional code, you can enter this when making your purchase. The discount will then be subtracted off the final amount.

Security

We have taken every precaution to safeguard the security of your personal details, by using the industry banking standard SSL encryption for collecting and transferring credit card information and other sensitive data. We also use a software platform known as aspx enabling only the last 4 digits of your credit card, Start Date and Expiry Date to be visible to Emotional Bliss. No other person will have access to your credit card information other than you, your and our bank.

Returning Your Goods

Returns Due to Product Defect

If any item is faulty when it arrives or breaks down within a year of the purchase date, we will either replace your product or provide you with a credit note for the original purchase (excluding tax, shipping and handling).

Returns Due to Customer Dissatisfaction

If you are unhappy with your purchase for any reason, please contact us within 30 days of receipt of your order. We will either issue a credit for the cost of the item or replace it with another item of equal value. We want you to be happy with our products, so even if you bought something from us more than a year ago, we might be able to help. Simply email us and we’ll see what we can do. We will not refund any Emotional Bliss intimate massager/s if they have been used and found to be working satisfactorily. No goods delivered to you which are in accordance with the agreement and guarantees will be accepted for return by us without our prior written approval (in accordance with our returns authorization procedure) and on terms to be determined at our absolute discretion. If we agree to accept any such goods for return you shall be liable to pay a handling charge of (25%) of the invoice price. Such goods must be returned by you to us with postage paid and in the original packaging. Goods which are in accordance with the agreement and are returned without our prior written approval may, at our absolute discretion, be returned to you or stored at your cost without prejudice to any other rights or remedies we may have. Emotionalbliss.com is not responsible for refunds or replacement shipments providing the courier tracking system confirms the delivery has been made. If the courier tracker number shows a package has been delivered, but you have not received your order, then please contact us. If a package cannot be delivered for any reason, Emotional Bliss will refund your credit card for the product purchased; courier charges will still apply.

Requesting a Return

To find out about returning a product, contact us and provide your name, your unique reference order number and brief description of the problem encountered. We will then send you instructions on how to return your package. Please note that we cannot refund or credit your account until we have received your returned order. Credit card refunds may take a month to appear on your statement. Customers are responsible for postage and packaging on all returned items. We of course never resell returned products.

The Emotional Bliss Guarantee

At Emotional Bliss we will do everything in our power to provide our customers with the highest quality of products and service. If, for any reason you are not happy with your product we will either exchange for another Emotional Bliss intimate massager or credit in full (excluding courier charge).

You can be guaranteed:

  • Our products are made from ABS and TPE which is a safe medical grade material
  • When we say quality, you can be assured that each EB intimate massager has been carefully manufactured, meeting stringent safety and quality checks before it is available for purchase.
  • Made in the UK, East Yorkshire to be exact. We follow ethical business guidelines and our fully trained team takes pride in manufacturing our high quality products.
  • CE certificated; you can be assured we comply with all the requirements of the European Union (EU) directives.
  • Environmentally friendly; we only use environmentally friendly rechargeable batteries along with 100% recyclable components.

Made in the UK

We pride ourselves on high production values ensuring your absolute satisfaction at all times. Unlike other large volume manufacturers we do not produce in China or the Far East purely because by manufacturing here in the UK we can easily maintain, control and more importantly guarantee our high levels of quality, manufacture and materials.

 

Door het invullen van het inschrijfformulier bevestigt u akkoord te gaan met de inhoud van de voorwaarden.

 

Voorwaarden Licentie houders


1. Zich aansluiten bij het programma

Door het invullen van het inschrijfformulier meldt u zich automatisch aan als
l
icentie houder en bent u daardoor gebonden aan de voorwaarden van deze
overeenkomst. Uw participatie in het programma is alleen met de volgende
bedoeling; om de website van Emotional Bliss legaal te promoten gebaseerd
op het ontvangen van een commissie op basis van verkochte producten aan
personen die via uw website rechtstreeks onze website hebben bezocht. Uw
account zal pas worden geactiveerd na goedkeuring door de directie van Emotional Bliss.


2. Herroeping van de licentie houder status


Uw licentiehouders account + gebruik en status in het programma kan worden
opgeschort of worden beëindigd op basis van elk van de volgende redenen:

  • ongepaste advertenties (valse beweringen, misleidende hyperlinks)

  • spamming (ongewenste massa e-mail)

  • adverteren op websites die illegale activiteiten bevatten of promoten

  • schending van intellectuele eigendomsrechten

  • niet actieve, slapende accounts

     

3. Links van licentie houders

U mag EB beeld- en EB tekstlinks zowel op uw website als in uw eigen e-mail
berichten gebruiken. De site mag ook "offline" worden gepromoot, dat wil zeggen
in geclassificeerde advertenties, tijdschriften en kranten. U kunt de EB-beelden en
EB-tekst gebruiken zoals deze door ons aan u wordt verstrekt, of u kunt deze zelf
opmaken zolang een EB beheerder deze geschikt acht
(hiervoor moet u vooraf een verzoek indienen).

 

4. Licentie houders tracking

Wanneer een internetgebruiker op uw website gebruik maakt van de EB link,
herkennen wij uw identiteit door het bezoek van de internetgebruiker aan onze site.
Het IP adres van de internetgebruiker wordt ook gevolgd in de database tezamen
met uw licentiehouders naam. Wanneer deze bezoeker een product koopt, zal aan de
licentiehouder de commissie worden toegekend.


5. Voorwaarden van de overeenkomst

Deze voorwaarden zijn van toepassing vanaf het moment van uw inschrijving
voor het licentie houders programma en zullen beëindigen wanneer uw licentiehouders
account wordt beëindigd. Emotional Bliss kan de voorwaarden van deze overeenkomst
op elk moment wijzigen. Indien u de wijzigingen niet wenst te accepteren, dan is uw enige
keus om uw licentie houder account te beëindigen. Uw voortdurende participatie in het
licentiehouders programma betekent uw goedkeuring van om het even welke wijziging dan ook.


 

6. Aansprakelijkheid

Wij zijn niet aansprakelijk voor indirecte of toevallige schade (verlies van opbrengst,
commissies) veroorzaakt door een storing in de licentiehouders tracking systeem, verlies
van database bestanden, en om het even welke resultaten van "kwade bedoelingen"
aan het licentie houderprogramma of onze website. Wij maken geen uitdrukkelijke of
ingesloten garanties met betrekking tot het licentiehouders programma en/of producten
verkocht via deze site. Wij kunnen niet garanderen dat de uitvoering van het licentie houders
programma en onze website foutloos zal zijn en wij zullen niet aansprakelijk zijn voor om het
even welke onderbrekingen of fouten dan ook die hierdoor kunnen ontstaan. Door het formulier
in te vullen erkent u dat u de voorwaarden heeft gelezen, begrepen en hiermee akkoord gaat.